Health + Dental Plan
Health + Dental Plan
AUArts SA has partnered with Alumo to provide your Health + Dental plan.
Read on to learn more about what your plan includes, and how to use it.
Your Coverage
AUArts SA automatically provides extended Health + Dental coverage to all students who are enrolled in Fall or Winter studies at AUArts with minimum of three credits.
Your Health + Dental plan is provided by Alumo.
Opt-Ins / Opt-Outs for newly-enrolled Fall Students are live September 1st - September 30th. Learn more here.
Alumo Links (External)
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Through Alumo , AUArts SA provides an Extended Coverage Plan, which covers expenses medical such as vision, dental, mental wellness, travel, and more. Much of what an Extended Plan covers is not covered by Provincial Coverage.
Examples of extended coverage:
Coverage provided through a family member’s plan.
Coverage provided through a workplace.
Privately purchased plans.
First Nations Band coverage.
The Alberta Adult Health Benefits (AAHB).
Alberta Health Care Insurance Plan (AHCIP), the Provincial Coverage Plan covers medically necessary physician services, and some dental and oral surgical health services. This includes most visits to clinics and hospitals. Visit this page to see what the AHCIP covers.
Students new to the province of Alberta will need to register for AHCIP. For more information visit this page.
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Group Policy Number
181902
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Also know as a policy year, your coverage period is the time period that your Health + Dental coverage is active.
If you enrolled in the Fall:
Your Coverage Period is active September 1st 2025 - August 31st 2026
If you enrolled in the Winter:
Your Coverage Period is active January 1st 2026 - August 31st 2026
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Your Health + Dental plan has a variety of perks, including:
Student Assistance Program providing mental health and wellness services 24/7. The Student Assistance Program has a number of professionals with various domains of expertise to support you and respond effectively to diverse needs.This service offers online registration and appointments. Consultations are offered in many languages and can be done via video calls through Dialogue’s platform, ensuring confidentiality and flexibility.
The Gender affirming care program provides students with services that complement the GAC already covered under the Alberta Provincial Health Care Plan. For more Information on what’s covered check the link here.
Need Support?
For in-depth response Alumo is here to answer any questions you may have via phone, email, or online chat. Visit the link below to find out more!
Using Your Benefits
Your benefits can be used across Canada via Direct Billing or by making a Claim.
If you have questions regarding your coverage please get in touch with Alumo, as they manage your Health + Dental plan.
Alumo Links (External)
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Claims happen after an expense has been made with Providers that you paid for out-of-pocket. For claims you receive reimbursement via Direct Deposit (must have a Canadian Bank account) or Cheque for the eligible portion of your expense.
Claims must be submitted through the Alumo Benefits App no later than 12 months from the date the expense was incurred. Claims can be made via mobile, web, or mail. You may be required to present a physician’s prescription when submitting claims for specific services.
Visit here to make a claim, or to learn more about making a claim.
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Direct Billing will directly bill your Alumo Plan so you don’t have to pay out of pocket and submit for reimbursement later.
Direct Billing only works with Providers listed on the Alumo Website. These Providers are known as Preferred Providers and can be searched under the ‘Provider Search Tool’.
You must provide your plan information, including your group policy number, and ID number. This can be found using the Alumo Benefits app.
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Why did I have to pay upfront at a provider who has Direct Billing?
Direct Billing is only supported by Preferred Providers. You can find out where preferred providers are by using the Provider Search Tool on the Alumo Website. You may still use unlisted providers, however you will have to make a claim on the expense afterwards.
How long does it take for my claim to be processed?
It takes 3-5 business days to process a claim, starting the first business day after submitting.
Do I need to submit a prescription with my claim?
Drug Claims & Vision Appliances
Always require a prescription
Registered Massage Therapy (RMT)
Requires a physician's prescription on your first claim submission.
Orthotics & Orthopedics
Must be prescribed by an attending physician, orthopedic surgeon, physiatrist, rheumatologist or Chiropodist/Podiatrist.
Travel
Some travel expenses may require copies of receipts or prescriptions depending on the claim. For more information on this please contact Medavie Blue Cross directly at 1-833-867-3468.
Opt-In, Opt-Out
Do you want to add someone to your Health + Dental plan? Do you already have Health + Dental coverage wish to refund your H+D fee?
Read about how you can do so in the sections below.
If you have questions regarding your opt-out/opt-in please get in touch with Alumo, as they process all opt-outs and opt-in requests.
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The Opt-in/Opt-out period is the month-long period when students can either apply to opt-in eligible family to their plan, or apply to opt-out of their plan.
Students may only apply for opt-ins/opt-outs during their designated period. Late applications are not accepted under any circumstance.
The designated opt-in/opt-out period occurs in September for students enrolled in the Fall.
Fall Opt-In/Opt-Out Period: September 1st - September 30th.
The designated opt-in/opt-out period occurs in January for students enrolled in the Winter.
Winter Opt-In/Opt-Out Period: January 1st - January 30th.
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Students who have been automatically assessed the Health + Dental Plan fee on their tuition may choose to add eligible family members to the plan during their eligible opt-in period for an additional fee.
Opt-ins are not permanent.
They apply to the current academic year (September - August) and reset after this time. Students must re-apply for opt-ins at in the next academic year.
Students may only apply for opt-ins during their designated period, outlined in the Dates + Deadlines section above.
Late applications are not accepted under any circumstance.
—————— Who is Eligible to Opt-In? ——————
Please note that the termination age for the ASC Health + Dental Plan is 70.
Spouse/Common-Law Partner
The legal spouse of the Insured Student (provided there is no legal separation in effect), OR an individual who has been residing with the Insured Student for a period of at least one year and has been designated as the spouse/common-law partner of the Insured Student in the Policyholders records, and is a resident of Canada who has provincial health coverage (or equivalent coverage).
Dependent Child(ren)
Any natural child, step-child or legally adopted child of the Insured Student, who is under 21 years of age, unmarried and receives full support and maintenance from the Insured Student, OR those over 21, but under 25 years of age, unmarried and receives full support and maintenance from the Insured Student for reason of full-time attendance at an accredited institute, college, or university in Canada, or receives full support and maintenance from the Insured Student by reason of mental or physical infirmity, and is a resident of Canada who has provincial health coverage (or equivalent coverage).
—————— Opt-In Process ——————
You apply for opt-ins on the Alumo website by providing the information of the person(s) you want to opt-in as well as payment information.
Alumo will assess opt-in eligibility, which takes approximately 4-5 weeks after the Opt-In/Opt-Out period closes.
Alumo will notify you via your AUArts email regarding the status of your application.
If an application is successful the student is assessed fees for the additional opt-in(s).
Upon payment of fees the opted-in person(s) will be able to make claims starting from the beginning of the student’s Coverage Period.
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Students who already have extended Health + Dental coverage may choose to opt-out the H+D plan during their eligible opt-out period.
Opt-outs are not permanent.
They apply to the current academic year (September-August) and reset after this time. Students must re-apply for an opt-out in the fall of the next academic year.
Once a student has opted-out they will remain so until the fall of the next academic year.
Please consider this carefully when applying for an opt-out.
Students may only apply for an opt-out during their designated period, outlined in the Dates + Deadlines section above.
Late applications are not accepted under any circumstance.
❗️ Regardless of if a student intends to opt-out, the Health + Dental fee must be paid to AUArts by the fee deadline.❗️
Failure to do so will result in penalty by AUArts.
—————— Who is Eligible to Opt-out? ——————
Students who already have extended Health + Dental coverage can choose to opt-out.
Extended coverage can include:
Coverage provided through a family member’s plan
Coverage provided through a workplace.
Privately purchased plans
First Nations Band coverage
The Alberta Adult Health Benefits (AAHB).
Students may choose to keep their Alumo coverage while also under another extended coverage plan. This often allows for 100% coverage on prescriptions, dental, vision, and much more.
Use of Alumo benefits results will result in loss of opt-out eligibility.
Provincial coverage plans (ex. AHCIP), are not eligible for opt-out of the Alumo plan.
—————— Opt-Out Process ——————
You apply for and opt-out via the Alumo website by providing proof of extended healthcare coverage.
Alumo assesses your eligibility for an opt-out, which takes approximately 3-5 weeks after the opt-out period closes.
Alumo notifies you via your AUArts email regarding the status of your application.
If the application is successful you will be refunded the Health + Dental fee via e-transfer.
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Do I need to opt myself into the plan?
All students enrolled in 3 or more credits are automatically enrolled in the H+D plan.
When can I opt-out?
You can only apply for opt-out during your eligible opt-out period, as outlined in Dates + Deadlines.
If I opt-out, or opt-in someone, will it be permanent?
No, it resets in the fall of the next school year. You must re-apply for opt-ins/opt-outs at this time.
Can I add family to my benefits?
Yes, but they must be eligible as outlined in Opting-In, and opted-in during your eligible opt-in period as outlined in Dates + Deadlines.
I already have extended health coverage, do I still need to pay the Health + Dental fee?
Yes, you must pay the fee issued by AUArts. You may apply for a refund of the fee by opting-out during your Opt-out period.
If I opted-out can I opt back into the Alumo plan in the same academic year?
No. You can’t opt back into the benefits plan until the beginning of the following academic year — when your coverage resets.
Even if you lose your existing extended coverage, you will be unable to access StudentVIP coverage. Please carefully consider your decision to opt-out.
Examples:
If your coverage is through your parents/spouse and they lose their coverage.
If you reach the age of maturity as a dependent on your parent’s benefits (i.e. age 21 for some benefits, 25 for others).